Kroger Survey Participation Steps

The survey typically takes only a few minutes to complete and includes questions about store cleanliness, checkout speed, staff helpfulness, and product quality.

To participate, customers need a recent receipt with a survey code (Entry ID) or store phone number, and must complete the survey within 7 days of purchase. It’s open to legal U.S. residents aged 18 and older.

This initiative reflects Kroger’s commitment to listening to its customers and continuously improving the shopping experience.

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• Visit the official survey website: www.kroger.com/feedback.

• Select your preferred language: English or Spanish.

• Enter the required information from your receipt:

  • Date of visit

  • Time of visit

  • Entry ID or store phone number

• Answer the survey questions honestly, reflecting on your recent shopping experience.

• Submit the survey.

• Receive 50 Fuel Points added to your Kroger Plus Card account.

Requirements to Participate

To take part in the survey, you will need:

• A recent Kroger receipt (dated within the last 7 days).

• The Entry ID printed on the receipt. If your receipt doesn't have an Entry ID, you can use the store phone number instead.

• A Kroger Plus Card to receive fuel points.

• Internet access.

• Basic understanding of English or Spanish.

• Must be 18 years or older.

• Must be a legal resident of the United States.

• Must have a valid receipt from a recent purchase.

• Only one survey entry per receipt is allowed.

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Kroger ensures that the personal information you provide during the survey is secure and protected. They utilize encryption and adhere to strict privacy policies to safeguard your data.